Quite simply, our business is to help you protect your business.
Ntouch offers an integrated approach that not only promotes customer retention but can also help you win new business too.
It's a well-known fact that most companies will lose up to half their customers every 5 years. And, as seeking new customers costs, on average, 10 times more than retaining existing ones, it pays to invest in the simple techniques that will increase customer loyalty.
Let us free your management from assumptions and rationalise what really makes your business tick by providing:
- Services that enable you to understand your customers - whether consumer or trade.
- Direct answers on how your company, brand or service delivery is perceived in your chosen marketplace.
Weíll give you the tools to develop cost effective and targeted strategies that will boost your business and ensure you stay Ntouch.