Being Ntouch means communicating with your customers, gaining the day-to-day knowledge and achieving the dialogue that is needed for confident and concise business planning.
Ntouch offers what large-scale research cannot economically provide - direct feedback from your customer base. Customer Relations Management (CRM) is our speciality. Make Ntouch your voice - we can offer your customers product advice and supplier information while also being a diplomatic ear for complaints.
Integrating all customer contacts with a professionally streamlined approach in this way gives you the key tools for successful corporate and brand strategies.
It's a fact: Poor customer management will lose you business. What's more, how your customers are managed is one of the most important influencers on retaining business. Can you afford to get it wrong?
Let Ntouch plan and integrate customer contact into one CRM system that allows you to respond immediately and professionally to requests, while simultaneously analysing the effectiveness of customer retention strategies.